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NIKKISO ACD

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Nikkiso team

Case Study

Driving Operational Efficiency Through AI-Enabled Process Automation

AI Summary: LouderAI partnered with Nikkiso ACD, a cryogenic pump manufacturer, to drive operational efficiency through AI-enabled process automation. By assessing organizational readiness, redesigning workflows in SharePoint and Power Automate, and providing hands-on training and change management, the engagement improved process visibility, reduced manual inefficiencies, and empowered over 50 employees with sustainable automation practices.

Client: Nikkiso ACD 
Size: Middle-market
Industry: Crogeynic and Industrial Gas / Energy Sector
Our Role: Conduct a thorough evaluation of organizational processes and workflows to detect inefficiencies, create and document streamlined workflows, and implement automated workflows.
Services: AI Assessment & Strategic Roadmap, Process Design, Process Automation through Sharepoint & Power Automate, Training, and Change Manageme

The Challenge

Nikkiso ACD, a leader in cryogenic pump manufacturing, sought to modernize its business processes and drive efficiency through technology and AI adoption. Despite strong leadership and a highly skilled workforce, operations were hindered by manual processes, tribal knowledge dependence, and a lack of centralized process documentation.Key operational challenges included:

• Limited automation in Purchase Requisition, Receiving, and Payment workflows.
• Fragmented data systems with no centralized visibility or reporting.
• Inconsistent process adherence and compliance documentation.
• Inefficiencies in inventory variance tracking and approval flows.

The organization’s leadership recognized the need for greater transparency, compliance, and process standardization to sustain rapid growth and align with corporate harmonization initiatives. 

The Solution

LouderAI partnered with Nikkiso ACD to design and implement a comprehensive digital transformation program focused on organizational assessment, process design, automation, training, and change management. Key solution components included:

1. AI Assessment

  • Conducted an AI Readiness and Process Assessment to identify automation
    opportunities and readiness gaps across strategy, operations, talent, and
    leadership buy-in.
  • Facilitated executive and departmental workshops to map existing processes,
    identify inefficiencies, and define measurable success criteria.

2. Process Design and Automation

  • Designed and automated workflows in SharePoint and Power Automate for:
    • Purchase Requisition (PR) Requests and Approvals
    • PO Routing to Receiving
    • Receiving Routing to Accounting for Payment
    • Inventory Variance Approvals
  •  Each workflow was built with embedded approval tracking to ensure compliance
    and provide real-time visibility into process status.
3. Training and Change Management
  • Delivered hands-on training and adoption support across the Finance, Marketing, and Operations
  • Built a culture of process ownership through change management practices, ensuring sustainable adoption of new workflows.
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Results & Accomplishments

LouderAI’s engagement delivered measurable improvements in process efficiency, visibility, and organizational readiness:

  • AI Adoption: Clear policies and hands-on training enabled responsible and
    sustainable use of automation tools.
  • Improved Efficiency: Automated workflows significantly reduced manual handoffs and processing time.
  • Change Readiness: Teams across departments were equipped to sustain and evolve the new workflows.
  • Stronger Visibility: Leadership dashboards provided real-time insight across Finance, Project Management, and Operations, strengthening oversight and accountability.
  • Cross-Functional Impact: Over 50 employees were directly impacted through training and process adoption efforts. 
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