Arlon Graphics
Measuring Copilot Training ROI to Justify a Company-Wide Rollout
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Case Study
AI Summary: LouderAI partnered with Arlon Graphics to deliver Microsoft 365 Copilot training to a 30-person pilot group and to measure its return — giving leadership defensible evidence before extending licensing to all 70 employees. Personalized, workflow-based training was paired with structured pre- and post-training measurement, projecting 8–16 hours saved per person each week and producing an evidence-based case for scaling Copilot across the organization.Client: Arlon Graphics
Size: Middle-market
Industry: Manufacturing
Our Role: Delivered Microsoft 365 Copilot training for Arlon’s pilot group and measured its return, producing an ROI report and adoption roadmap to support the company-wide rollout decision.
Services: Microsoft 365 Copilot Training, M365 Readiness Assessment, Pre/Post-Training ROI Measurement, Change Management, Adoption Strategy
The Challenge
Arlon Graphics had made its Microsoft 365 Copilot investment and stood up a 30-person pilot group drawn from across the business — a deliberate first step toward a company-wide rollout to all 70 employees.The problem was one of proof, not enthusiasm. The pilot group was spending hours a day on tedious, repetitive manual tasks, and leadership wanted to know whether Copilot would meaningfully cut that time. Before committing to license all 70 employees, they needed a defensible business case:
- Evidence over anecdote: A credible, numbers-based answer to whether Copilot returns real time and dollar value — not just positive impressions.
- Adoption risk: Most organizations use only a fraction of what Copilot offers, and unguided deployments tend to stall.
- Where to focus next: Clarity on which workflows and follow-on training would drive the most value as adoption scaled from 30 people to 70.
The Solution
LouderAI built the engagement around training the pilot well and measuring it rigorously — so the rollout decision could be made on evidence.
- Readiness first: Assessed Arlon’s Microsoft 365 tenant configuration and recommended the changes needed to support a safe, secure Copilot deployment.
- Training built on their workflows: Baselined how the pilot group actually spent its time, then delivered a personalized live training series with accompanying user guides and change management throughout.
- Measurement and a path forward: Measured the same group against its own baseline after training, modeled the projected return, and delivered a prioritized adoption roadmap with a peer-champion model to carry momentum past the pilot.
Results & Accomplishments
The engagement gave Arlon leadership exactly what they set out to get: a defensible, evidence-based case for scaling Copilot — plus a clear view of where adoption still needed support.
- Training landed across the pilot group, averaging 4.5 out of 5 on satisfaction, with 85% self-rating as proficient or better afterward.
- Quantified projected efficiency of 8–16 hours saved per person, per week — roughly a 50% reduction on tedious tasks.
- Built the scaling case: at full 70-employee adoption, projected annual value returns many multiples of license cost, with payback inside weeks.
- Reframed the internal conversation from headcount reduction to capacity redeployment — faster delivery, backlog reduction, and higher-value work.
Key Results
|
30 |
Pilot group trained, ahead of a planned 70-employee rollout |
|
8–16 hrs |
Estimated time saved per person, per week |
|
4.5 / 5 |
Training satisfaction across the pilot group |